If your web hosting service provider provides live chat support, you will be able to speak with an agent live and learn useful information or get a problem resolved in a timely manner. The advantage of using chat compared to calling to talk to a live person is that you will need just a computer with world wide web access, so you will not pay any rates in the event that you are in another state or country. In addition, it'll be much simpler to copy and paste data for instance domains, usernames or error messages in other words details which are sometimes difficult to share with the other party over the phone. The live chat is also a much faster option to contact the website hosting provider's support crew compared to using a ticketing system. Last, but not least, in case some trouble requires some more time to be resolved, you're able to do something different while you wait for guidance on the live chat, so that you won't waste time - something that is impossible if you're on the phone.

Live Chat Support in Cloud Hosting

As a part of the support services that we supply for our cloud hosting, we have live chat support which is online all the time, even on holidays. You will be able to contact us regardless of whether you already have an account or not, as we will assist you with nearly anything, ranging from supplying you with basic info about our services in case you are not our client yet and you're thinking about acquiring one of the packages, to helping you with creating an email account in an e-mail client. A part of the issues are more complicated and time-consuming, therefore you'll need to take advantage of the ticketing system which is built-in our Hepsia hosting Control Panel, but we can save you precious time and help you in real time on the live chat for various things.

Live Chat Support in Semi-dedicated Servers

Thanks to the live chat support service that we provide with all our semi-dedicated servers, you're able to find the the right answers for any questions you have or have numerous issues dealt with in no time. The service is available every day, so you can speak to an agent even on weekends and holidays. In case you're unsure which plan is better for your websites or if our advanced cloud hosting platform matches some system requirements, you may come on the live chat prior to purchasing anything. In case you're an active customer, you can receive more info about billing issues, account settings as well as a variety of common technical issues you may experience, let's say in case you are unable to set up an email account in a client on your personal computer. The live chat can save you a considerable amount of time no matter where you are or when you get in touch with us.