Lots of individuals who begin using their very first hosting account, or change companies, typically have enquiries with regard to how specific tasks are accomplished or come across predicaments when setting up different things such as emails, site settings, and so on. This is why, many hosting providers have compiled documentation with the most popular questions and issues in order to help their clients obtain info swiftly and easily. As a result, the help desk staff can devote more time to real problems that some clients may be experiencing, as the solution for the minor things will already be available online and clients can deal with them without having to contact the client service staff. Having in-depth documentation is pretty important, especially for new clients with zero experience, since the hosting service involves an immense number of functions and many people can get baffled about what to do. A good information repository can both help you perform the tasks that you wish and get to know how the web hosting service works as a whole.

Extensive Online Documentation in Cloud Hosting

Our cloud hosting packages include an exhaustive knowledge base where you can find information on all the issues that you may run into and their resolutions. You can get to know how to set up and administer a mailing list, how to use an .htaccess configuration file, or how to continue if the settings of your mail client are correct, but nonetheless you are unable to send emails, for example. We have done our utmost best to be as comprehensive as possible and to cover all possible options in order to save you time and energy and to supply you with different solutions for every problem. The knowledge base features educational articles too – both general ones about the hosting service as a whole, and more specific ones, which will let you in on the features and functions of the Hepsia Control Panel. You can find relevant articles about specific functions and features in each Control Panel section, while if you wish to browse the full archive of articles, you can go to the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Servers

We’ve compiled an in-depth online knowledge base for all our current and potential customers, so if you get a semi-dedicated server package from our company, you will be able to find any information that you’re looking at any moment. We’ve got a ton of educational articles, which will help you understand better what is going on in your account – "What’s PHP?" and "What are file access permissions?" are merely 2 examples. Our instructive manuals will help you accomplish anything you like – extract files from an archive, import a MySQL database, forward a domain, and so on. Also, we’ve also got troubleshooting guidelines, which will permit you to discover what induces a particular problem and the viable solutions for it. If you aren’t able to send emails or your domain name opens a 500 Internal Server Error message, for example, you can refer to our knowledge base and correct the problem very quickly. You can access the articles through any section of the Control Panel, as well as through the all-inclusive Help section.